幻想-东邪黄药师: 马来西亚断线服务，我真的佩服

今天，每五分钟断线一次，连要开一个页面都难。MSN打几个字，又要等，连接。
我也真的佩服这种服务。为何能拿出为数不少的钱送一个模特儿去太空旅行，也不会拨款给那种混球公司来提升服务。

Streamyx Slow - Broadband or Narrowband?

http://www.hot-screensaver.com/2006/03/31/streamyx-slow-broadband-or-narrowband/

Malaysia’s premier broadband, Tmnet Streamyx sucks! I have been experiencing very slow Streamyx connection for more than 3 days already. However, funny enough, the download speed seems to be OK at roughly 460 kbps (Kbits per sec). However, the uploading speed is hopelessly slow, much slowever than the old extinct dialup I guess. Uploading speed test at Streamyx’s website can’t even complete, it just stops at 10% or 20% through the test.

Tmnet Streamyx

Called up their support hotline this morning. So difficult to get through, not until I called close to 10 times did the machine on the other end finally picked up. Then, have to wait for another 5 minutes or so listening to the so boring music did finally a human spoke to me. Went through the same old troubleshooting procedure and filed a report. Took me about 30 minutes to file a simple report! Now, have to wait for 2 to 3 working days for them to fix the problem.

The music from Streamyx:
Your call is important to us. Sorry, all our agents are currently engaged. Please hold while we try to connect you.

Slow uploading speed means can’t upload pictures to my blog. I usually FTP pictures to my server, but since the speed is so slow no pictures larger than 5KB can be uploaded… Anything larger than that have to try my luck by trying many times… After many attempts, sometimes the uploading can go through

Now, do you know of any alterntive broadband ISP provider in Klang Valley, Malaysia?

Tagged: tmnet, streamyx, isp, broadband, malaysia

Posted in Internet, Malaysia - my home

60 Responses to “Streamyx Slow - Broadband or Narrowband?”

on 31 Mar 2006 at 4:44 pmShaolinTiger

My upload speed is usually superb, reaching way above the cap.

But my download speed…zzz less than half of what I pay for.
on 31 Mar 2006 at 4:46 pmNocturnale

Streamyx again… sigh..
on 31 Mar 2006 at 5:04 pmabe

yeah, it really sucks. streamyx sucks. but what could we do? they’re the only broadband provider in malaysia. they just don’t have any competition. they ‘control’ the broadband.
on 31 Mar 2006 at 6:01 pmWTJ

it’s not even a band
on 31 Mar 2006 at 6:24 pmJacky

ShaolinTiger,
I guess download speed is more important, if download speed also die, then can’t even surf websites/blogs.

WTJ,
Haha… so terrible ah. But, at least on ideal days, their speed quite acceptable lar.

Got alternative broadband provider in Klang Valley??
on 31 Mar 2006 at 8:29 pmMr K

Klang Valley… they have

eb.com.my
airzed (great latency!)
jaring
on 01 Apr 2006 at 1:03 amAs Suanie Sees It - bloggers pissed with streamyx

[…] Adventures of a Blog Junkie - TMNet: Do you even know what youâ€™re talking about? Chapree Da Grande - Me VS. TMnet Streamyx Again Chapter 3 : To Begin What’s Left Behind - Streamyx is the WORST CONNECTION OF ALL Chorwin - TMNet’s Streamyx Service Complaint!!! Foolish Guy in Act - Damn Streamyx Groovy - Depress Owning Wallfing Nausea Hot Screensaver - Streamyx Slow - Broadband or Narrowband? Jane Tarzan - Crawling… Jeff Ooi - Internet connectivity… problems Jeff Ooi - Internet connectivity… Problems, Day 4 Messy Christian - Streamyx Sucks Paul Ooi - TMNet Streamyx Poor Service My Journey - Pissed Off! Narcissism in Words - Bit of Grave soufulow blogs - malaysia streamyx Keroyhima’s Blog - I’m SICK of everything!!! […]
on 01 Apr 2006 at 1:59 amwong

OK! I’m sure you’re in Puchong area too! MY friends from Puchong area having the excat same problem! Like me too… Just like what you wrote there…
on 01 Apr 2006 at 5:51 amLocKee

at least you got the streamyx.

i applied for about 2yrs stil no have arrrr… stil waiting for port wo.

KNN TMNut!!!
on 01 Apr 2006 at 6:45 amwuching

is there another broadband company that malaysians can use other than steamyx?
on 01 Apr 2006 at 11:56 amTITOKI

Try Jaring:

http://www.jaring.my/broadband/
on 01 Apr 2006 at 12:34 pmJacky

Mr K,
Thanks for the recommendation.

Wong,
Yes, bingo. I am in Puchong. How long to fix the problem hopefully? 2 working days? Today is Saturday wo, working day for them or not?

LocKee,
Yes, most of the time Streamyx is ok, occasionally down just like this time.

Wuching,
I guess there are Jaring, and some other smaller players. But not sure how good they are…

Titoki,
Anyone tried them before?
on 01 Apr 2006 at 10:08 pmChe-Cheh

I’m waiting for Jaring Broadband to be available at my area.

Yeah heard Streamyx sUck BIG time!
on 02 Apr 2006 at 9:01 pmhahaha

yeeahhha….. streamyx is great…. i got 120 K download and 60 K upload….. constantly….. big thanks to TMNET CEO….. what a wonderfull life…
on 03 Apr 2006 at 8:56 pmvince

Hi guys,

I am also from Puchong and facing the dreaded very slow UPLOAD issue hence everything is slowed down…i cant even send an email …

Any updates on ur side? So far, i have logged a complaint with Streamyx but they have no updates for me.. let us know if users in puchong has solved this problem. thanks.
on 05 Apr 2006 at 2:50 pmBlue Ocean

I have experiencing upload problem in streamyx for last 2 days…sending of emails are just not possible and business are badly affected. Seems that whole klang valley area is affected, and I can’t see TMNET is doing anything to improvise…what sort of customer are we?

Can you read my vulgar words some where here?

April 5 2006
on 07 Apr 2006 at 9:33 amBlue Ocean

I have to declare Streamyx is back in my area, after 4 days down time.

April 7 2006
on 07 Apr 2006 at 11:25 amJacky

My Streamyx is back too, after 6 days of down time! Just recovered yesterday (6 April 2006) afternoon.
on 07 Apr 2006 at 5:12 pmSkoogie.be - The Weblog » My God… Hell to Streamyx!

[…] http://www.malaysiakini.com/news/49344 http://www.blogjunkie.net/2006/03/31/tmnet-do-you-even-know-what-youre-talking-about http://www.suanie.net/2006/04/01/bloggers-pissed-with-streamyx/ http://www.chapreedagrande.net/blog/?p=40 http://spaces.msn.com/ianchaiz/Blog/cns!F2EF0EC6B5AA1EB6!205.entry http://planet.time.net.my/KLCC/chor_win/2006/03/tmnets-streamyx-service-complaint.htm http://www.wongpk.com/2006/04/01/damn-streamyx/ http://spaces.msn.com/talking-llama/Blog/cns!C6DA84C88AD41E8D!329.entry http://www.hot-screensaver.com/2006/03/31/streamyx-slow-broadband-or-narrowband/ http://janetarzan.blogspot.com/2006/03/crawling.html http://www.jeffooi.com/2006/03/internet_connectivity_problems.php http://www.jeffooi.com/2006/03/internet_connectivity_problems_1.php http://www.messychristian.com/archives/2006/03/streamyx_sucks.htm http://kylefrozhart.blogspot.com/2006/03/bit-of-grave.html http://www.paulooi.com/2006/03/30/telekom-malaysia/ http://kaynisa.blogspot.com/2006/03/pissed-of.html http://soufulow.com/blog/?p=16 http://keroyhima.blogspot.com/2006/03/i-m-sick-of-everything.html http://alanccl9108.blogspot.com/2006/04/streamyx-caurse-our-office-cannot.html http://mozillamonster.blogspot.com/2006/04/streamyx-saga-continues.html http://yenusevalue.blogspot.com/2006/03/bad-services.html http://mozillamonster.blogspot.com/2006/04/ode-to-streamyx.html http://paultan.org/archives/2006/04/03/streamyx-is-pointless/ http://konghing.blogspot.com/2006/03/ops-i-was-wrong-fact-tmnet-continues.html http://www.liewcf.com/blog/archives/2006/03/tmnet-blame-streamyx-broadband-users-on-p2p-usage/ […]
on 07 Apr 2006 at 6:02 pmSkoogie

congrats jacky.. same here. mine just up this morning.
on 19 Apr 2006 at 9:28 pmtmnetdespiser

worst broadband company ever. I mean world wide. Had endless problems when I am with them - outages, flakey connection, rude CSRs, point-blank denial that the outage had happened when I complained about them, slow response, unattended calls … just countless..
They are a bunch amatuers who try to earn money from internet-speed-hunger users. I am really really regretted about joinning them….
on 25 Apr 2006 at 11:43 pma hopelessband

unstable,slow speed n no good thing that i can say…juz wonder why there’s no any competent broadband provider in this country…
on 25 Apr 2006 at 11:47 pma hopelessband

paying broadband for a narrowband….wat a hopelessband…
on 30 Apr 2006 at 1:59 pmPissoff

I paid RM88 for 1mb download speed, but get 26kB/s. What is this!!!!!!!!!!????????? This is daylight legal ROBBERY! And yet no whatsoever action taken to improve the situation wherether by TMNUT or our BELOVED government What the f….
on 08 May 2006 at 8:39 pmDavid

Streamyx really sucks. I cannot tolerate with the slow connection i face in PG. I dunno what are they doing there… fark them. Complaint is useless. Not much improvement. Very sucks. I hate it. Malaysia Boleh? KNS lar…
on 17 May 2006 at 3:46 amexiang

Resident from Cyberia, Cyberjaya, the so called MSC Heart… having the same problem too!

Streamyx really SUCK!
on 26 May 2006 at 9:04 amedan1979

yeah.. that streamyx for us… stupid suck.. money hunger idiot who like to dance in every advertisement they make….

for ppl in klang valley… we got a lot of alternative but all those provider also cekik darah… Jaring… not available in all place… Time also….
on 30 May 2006 at 9:23 amMuhammad Amirul Bin Ishal

I’m using Streamyx broadband at 512mbps speed and about 70kbs speed. After 3 months later, my broadband’s download is getting so slow about 10kbs to 0kbs. Streamyx sucks, however my upload is still ok!!
on 31 May 2006 at 2:00 amvex

guys, wanna try something cool?
if they can cheat us, why cant we cheat them?

try this, http://www.tcniso.net/Nav/Tutorials/UncapSteps/

i’ve got 4mb download and 2mb upload.
my service pack is 512k only. haha..
its called “cable modem hacking”

-Blackcobra-X-
on 31 May 2006 at 12:44 pmedan1979

going to try that once i reach home…
on 07 Jun 2006 at 6:32 pmXXX CEO

STREAMYX REALLY2 SUCK THIS TIME,PING AT YAHOO SO HIGH 1+++, DAMN SO BAD STREAMYX BERUKBAND…WTF NEED ANOTHER CHARGE RM10.00 FOR CONNECT PORT AFTER U NOT PAID BILL FOR 3 MONTH`S OVER,STUPID IDEA FROM STREAMYX, HOW ABOUT SERVICE INTERUPTION “We apologise for the inconvenience caused.” JUST SAY LIKE THAT, THAT`S NOT FAIR U SHOULD PAY US RM10 EVERY TIME SERVICE INTERUPTION.
on 21 Jun 2006 at 3:23 pmAbu Bakar

There will be a new broadband last mile service provider using Powerline (BPL) by Sept. Watchout for ET.net. No phone lines needed, blacklisted can register!! Wow!!!, Dont forget… ET.NET ….coming soon to save all the long time sufferers….. forget Streamyx.
on 19 Sep 2006 at 3:50 amstupid

if u know streamyx is stupid.why the stupidest still using the streamyx????just unsubscribe idiot.dont make noise
on 01 Nov 2006 at 1:26 amC

Yeah you people at Peninsula can go ahead and petition, boycott, or even riot. You people don’t care at all about people in Sabah and Sarawak only having TmNet as the only subscriber available. Even if Jaring or Maxis pushes it’s market there, when do you think it will happen?

TMNET: WIN/LOSE STRATEGY.

p/s who you think is losing?
on 01 Nov 2006 at 3:38 pmedan1979

Yea, we as a customer will lose… they always win… but what can we do… just make comment here… Event the minister complain got no effect on them….
on 13 Nov 2006 at 10:46 pmDullah

After reviewing some of the comments I’m kind of surprised. Around here (K.L.) it’s “known” that a) TMnet has over sold their capacity (created their own chaos and congestion) and b) they are systematically “shaping” network traffic (as I understand it going as far as SPI-stateful packet inspection).

And yes, there are many ISP’s here… unfortunately TMnet controls some of the more important parts of the INET traffic (like the international links). As for “monopolization” this is a direct result of government sheltering. Give every ISP the same ground rules as TMnet (especially in regards to the international links) and you will see not only customer service change dramatically but the “speed” too (might even get ADSL+2).

As for whether you are North or South, East or West this is a “networking” problem (to include Telco to a degree. Old copper POTS wire etc). However, all is not bleek and gloomy, Malaysia Boleh. There are a couple of companies actually trying to take us into the future… wwwhhhooo!!!!… if your in the Penang area check out PenangFON… if in the K.L. area (specifically Petaling Jaya) check out MetroFON. These partner companies are offering Fiber Optic connections. Not only are they Fiber; but it’s 2mb/2mb @ 60RM a month (get that; I pay 66RM monthly for this crappie StreamyHex link which has never been above 384/180. HA!)… In K.L. it’s business only for now… inshaAllah they’ll open it up to consumers soon. Unfortunately, I can’t report on whether they are forced through the same international links yet, as they have not answered all of my queries…

Hope this helps or at least gives “hope” to those whom suffer as I and my wife do
on 21 Nov 2006 at 3:57 amonly

Streamyx is really sucks, Why?
1st: connection always down
2nd: connection not stable
3rd: customer service inefficient at all
4th: after i say surf net slow but download fast, then after the service become surf net fast download die… Dunno what is the balance??
5th: expensive with no QUALTIY
on 21 Nov 2006 at 7:43 pmUnderTypo

Streamyx > Streemyx > Screamyx

Streamyx, this is the word that will surely appear in any Malaysia forum nowadays. But mostly the word wont be just streamyx, it will become tmnut, suckmyx, streemyx, screamyx and many more, depend on the user imagination.
This is not a joke. There is …
on 01 Jan 2007 at 2:27 pmDrJT

I just downgraded my subscription to the cheapest RM66/mth No point paying RM88 and you still getting poor service here.

Pointless to scream & shout here! Just ACT!!! And, soon or later TM will get a clearer message from consumer like yourself (hope so..)

P/s: Last option is to terminate the stupid Streamyx & fall back to my Jaring dial-up instead. At least I’ll be a happier surfer
on 05 Jan 2007 at 8:33 pmtheAlps

Hmmâ€¦do you think there is any possibility to gather thousands of Streamyx users to pull the plug on Streamyx? I wish to see such a dayâ€¦because itâ€™s like a light at the end of the tunnel to me.

Their support sucks, no intergration, no process, no Service Level, no urgency, no matter what you doâ€¦.youâ€™ll get “IN PROGRESS” but actually NOthing is done. Streamyxâ€¦.way to GO manâ€¦.DOWN THE DRAIN.
on 30 Jan 2007 at 6:18 pmrealNOOB

OMFG, I checked my download speed on their tool that comes with the Streamyx install disk and i get 0KBits/sec!!!!!!!!!!!!!! But I download files at 50KBytes/sec. Anyone know why?
on 31 Jan 2007 at 8:58 amedan1979

That tool is only reliable for local browsing.. and even it is not accurate… done believe in streamyx for everything….
on 25 Feb 2007 at 10:39 amvictor

Streamyx must think Malaysians are so rich nowadays that they’ll pay anything to keep their Internet connection even though they are being fleeced and know it. They are probably right.
on 05 Apr 2007 at 4:32 amkent_904

I purposely find this website to post my comment… Streamyx su*ks, always slow and disconnect or hang. Why? Is it because of too many consumer paying RM99 each month for share holders and manager to enjoy great profit and having vacation in other country or sea side with bikini girls?

My problem:
1. connection slow… RM99 package
2. always disconnect
3. call tmnet and tmnet give me some romance music only… after 8pm
4. call tmnet with the staff who in his or her mouth eating something talk with me
5. called tmnet services department need change line to 3-4 department and traveling their company department
6. playing online game will disconnect… connection won’t stay connect more than half an hour
7. lousy modem supplied by tmnet… (hua wei_)
8. i remember the step to call tmnet services department… coz i always do so…
call 1300889515.. press 1 1 3… then direct go inside streamyx technical support; name, phone number, login id, register name, then restart modem… i have repeated thousands of times
9. unresponsive to problem occur… eyes closed by profit or colourful paper money which we earn by our blood
10. streamyx gonna have competitor like MAS monopoly the market and now airasia give a hard kick at their ass
on 10 Apr 2007 at 10:30 pmDarth Vader

All,

If you hate Streamyx so much, stop using it.
The reasons they are the monopoly, cause no one in the right mine would go into broadband business in this country, it just not a profitable business. The copper wire that goes to your home cost RM3k-7k per line. They have to lay a pair ( or two) copper wires from their exchange all the way to your home. Even if they are on wireless, the backbone transmission would cost few hundred millions a year.
Think abour all the international circuits. They all cost couple of millions for each E1 ( E1 = 2 mbit/s ). If you have few hundreds E1, just multiply the cost.
Maxis was trying to become ISP before back in the late 90s, but close shop after few months.
Jaring, they can try. Their speed may feel fast since not many using them. If they have as much subs as TM, they definitely be even worse. They might just drop the traffic to ride on TM circuit anyway. Can they afford to have dedicated trans-atlantic STM-x capacity to US (which is the internet hub)? I don’t think so.
THe reasons Steamyx are slow, because of their backbone, cause too many riding on it. Ideally they should spend billion to leased additional international circuits so that no one will experience congestion. But then again there’s no really good reason for them to do it, cause most of the traffics on that circuit will be P2P, and you’ll know that the most popular P2P contents among malaysian are pornography material. So no benefit to the country.
I would support 100% if TM totally block P2P, that would definitely ease the congestion.
on 11 Apr 2007 at 11:42 pmfuhrer

Darth Vader, if you said the most popular P2P contents among malaysian are pornography material, your computer must be full of porn too. Not all P2P aim for porn.
After experience my friend’s internet in Singapore , the download speed are 10 times much faster than my 512Kbps even it is using wireless network. I agreed that upload/download speed are too low, yet we have no choice for monopoly market, and hope that they won’t block/track torrent as Hong Kong, making whole country internet user being isolated.
on 25 May 2007 at 12:08 pmakukayabiz

It’s true that streamyx is slow or the provider is slow too. Tmnet must overcome whatever the problems they’re facing do not blame on customers. But our money is more faster to them…yeaah. Please solve..it.
on 28 May 2007 at 5:20 pmnoname

Just SucKs Not To TeLl That S******x Is AlWAyS SlOws DowN In ThE City AreA ..I can ConsIdeR iT As All pEoPle AlwaYs Use It >..But I’m aT The VeRRy DeEp VillAge Not So DeeP But The ConEcTiOn Is SloweSt As 5 kbs DownlOAd Suck is It….
on 29 May 2007 at 1:04 amGeorge

If I buy a TMNet 1 m/bit link could you please just be honest and tell me what it means.

I assume it means I can download data of any form off the internet at 1 m/bit per second. I assume my internet usage is private and not filtered or monitored.

If when I buy this service this is not the case please let me know.

Because I am beginning to think that with TMNet,

You get what “we TMNet” give you.

We will filter your downloads.

Interruptions and congestion is your bad luck.

WE have every right to oversell and oversubscribe our service in any way we wish.

I think this is extremely sad for Malaysia. I had high hopes that Malaysia would be the information super highway.

A wheel has certainly fallen of the cart some where along the way.
on 21 Jun 2007 at 6:42 pmvlseng

Let me tell you guys the reason.
Malaysia can still offer 384K bandwidth? Popular plan at 512K & 1Mbps?

Advanced and developed countries are offering over 25Mbps.
including Singapore, New Zealand, Australia, Hong Kong, China.
That’s after the government push for competition and unbundling.
(some even before unbundling are also running at >4Mbps)

Still Malaysia want to claim to be IT hub? gosh! No wonder Malaysia Telcos are making money…and economic booming (just a little)
All at the expense of people welfare
Guess you people should start to demand.
on 22 Jun 2007 at 1:37 ampelangi

i’m a resident in JB, i don’t how you all in other areas such as KL or Selangor where the central government reside. it’s really sucks their service and response, everytime i need to get help from them, I must at least try more than 5 times to get some appropriate response and asking to service problem which is obviously due to TMNET Streamyx faulty, I have to like begging them for help which sometime even no action from them. I wonder why i have to bear this kind problem while paying at the price of not seemingly fair.
on 09 Jul 2007 at 12:20 amdennis

tm streamyx is suck and like shit
on 09 Jul 2007 at 9:09 amsneakyz

streamyx really is messed up. their advertisement on gaming is totally fubar.

my friggin connection disconnects every 30mins … its insanely frustrating esp when u get a good connection.

just like proton did when perodua was introduced, Streamyx u’re gona suffer like crap when we get another isp instead!! you’re going down!
on 31 Jul 2007 at 11:09 pmANTI

Want to protest? just go to streamyxsucks.com and join. They will launch an event to protest streamyx when they got 1000 supporters!! So what are you waiting for?
on 11 Aug 2007 at 10:59 pmpurplevenus

I just frusfrated and angry because there is no other outlet i guess lol… i was playing this flyff for one week and was soo addicted.. then this week for few days i can;t log into into it!!! frusfrated!!! i dunno is the stupid streamyx damm slow leh or what..but really slow la .. cause me cant log into game rite???stupid stupid stupid… quicckkkkk i want to play backk..arggghh….(unlimited frusfration)
on 11 Aug 2007 at 11:01 pmpurplevenus

arrggghhhh..what is even frustrated is that i now want to play last chaos and it log in damn slow….almost half an hour already still running half way…arhhh….is this stupid streamyx thing again?????? so they expect all malaysian to stay at home and sleep on saturday night because it overcrowded??arrrrrgggg….sooooo stupiddddddd……damm slowwwww…..
on 02 Sep 2007 at 12:46 pmKittles

Streamyx sucks!!! Keep on disconnecting and slow too.
I die so many times in my games because of the bloody hell Streamyx!!! It’s stupid and useless. Pay RM80+ a month, it’s not worth it, a waste of money!!! Streamyx sucks!!!
on 02 Sep 2007 at 12:51 pmKittles

I play lineage 2, when i disconnect my character surely die…
I lvling so hard but it keep on disconnecting then i keep on dieing!!! I use half an hours to lvling those exp, one disconnect only my exp is gone!!!
on 10 Dec 2007 at 12:13 amswaku

use deconnexion…but available in swak only..backbone is STM 1…extremely fast
on 09 Jan 2008 at 12:11 pmhugh

Didn’t go through all the comment incase this havent been suggested, try izzi net, wireless:no need to attach TM phone line. But not all area are covered and better to test it out at your home due to thier radio station not enough yet…anyway still better than streamyx in worst.

幻想-东邪黄药师

Thursday, February 7, 2008

马来西亚断线服务，我真的佩服

Streamyx Slow - Broadband or Narrowband?

60 Responses to “Streamyx Slow - Broadband or Narrowband?”

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